Privacy Policy

Last Updated: June 24, 2024

We place great importance on transparency in handling personal data. This Privacy Policy provides information about what personal data we collect, for what purpose, and to whom we may disclose it. To ensure high transparency, this Privacy Policy is regularly reviewed and updated.

1. Services We Use

  • Adobe Fonts
  • Font Awesome
  • YouTube
  • WordPress

2. Contact Information

If you have any questions or concerns about how we protect your data, you can contact us anytime via email at . The entity responsible for data processing via this website is:

Balz Maschinen AG
Obermattweg 11
3550 Langnau i.E.
Switzerland

Data Protection Officer:
Niklaus Balz

+41 34 409 02 01

3. General Principles

3.1 What Data We Collect from You and From Whom We Receive This Data

Primarily, we process personal data that you provide to us or that we collect during the operation of our website. We may also receive personal data about you from third parties. These can include the following categories:

  • Personal data (name, address, birth dates, etc.);
  • Contact details (mobile number, email address, etc.);
  • Financial data (e.g., account details);
  • Online identifiers (e.g., cookie identifiers, IP addresses);
  • Location and traffic data;
  • Audio and visual recordings;
  • Special categories of data (e.g., biometric data or health information).

3.2 Under What Conditions Do We Process Your Data?

We treat your data confidentially and in accordance with the purposes set out in this Privacy Policy. We ensure that data processing is transparent and proportionate.

If we are exceptionally unable to adhere to these principles, the data processing may still be lawful if there is a justification. Possible justifications include:

  • Your consent;
  • The execution of a contract or pre-contractual measures;
  • Our legitimate interests, provided your interests do not override them.

3.3 How Can You Withdraw Your Consent?

If you have given us consent to process your personal data for specific purposes, we will process your data within the scope of this consent, unless we have another legal basis for processing.

You can withdraw your consent at any time by sending an email to the address mentioned in the legal notice. This does not affect the legality of data processing that has already taken place.

3.4 In Which Cases Can We Disclose Your Data to Third Parties?

a. General Principle

We may need to use the services of third parties or affiliated companies and may engage them to process your data (so-called processors). Categories of recipients include:

  • Accounting, fiduciary, and auditing companies;
  • Consulting firms (legal, tax advice, etc.);
  • IT service providers (web hosting, support, cloud services, web design, etc.);
  • Payment service providers;
  • Providers of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

In certain circumstances, we may also be required to disclose your personal data to authorities.

b. Visiting Our Social Media Channels

We may embed links to our social media channels on our website, which are recognizable by the corresponding symbols. Clicking on these symbols will redirect you to our social media channels.

The social media providers will learn that you are accessing their platform from our website. The social media providers may use the data collected for their own purposes. Please note that we do not have any knowledge of the content of the transmitted data or its use by the operators.

c. Transfer Abroad

In some cases, your personal data may be transferred to companies abroad as part of data processing. These companies are obliged to protect your data to the same extent as we are. Transfers may take place worldwide.

If the level of data protection does not correspond to that of Switzerland, we will conduct a prior risk assessment and ensure contractually that the same level of protection as in Switzerland is guaranteed (e.g., by using the new standard contractual clauses of the EU Commission or other legally prescribed measures). If our risk assessment is negative, we will take additional technical measures to protect your data. You can access the EU Commission’s standard contractual clauses via the following link: EU Standard Contractual Clauses.

3.5 How Long Do We Keep Your Data?

We only retain personal data for as long as necessary to fulfill the specific purposes for which it was collected.

Data that we store during your visit to our website is kept for twelve months. An exception applies to analysis and tracking data, which may be stored for longer.

Contractual data is stored for a longer period, as we are legally required to retain it. Specifically, we must keep business communications, executed contracts, and booking records for up to 10 years. If we no longer need such data from you to provide our services, the data will be blocked and only used for accounting and tax purposes.

3.6 How Do We Protect Your Data?

We will keep your data secure and take all reasonable measures to protect it from loss, unauthorized access, misuse, or alteration.

Our contractors and employees who have access to your data are required to comply with data protection regulations. In some cases, it may be necessary for us to forward your requests to affiliated companies. Even in these cases, your data will be treated confidentially.

Within our website, we use the SSL (Secure Socket Layer) protocol in conjunction with the highest encryption level supported by your browser.

3.7 What Are Your Rights?

a. Right to Information

You can request information about the data we hold about you at any time. Please send your request for information together with proof of identity to .

You also have the right to receive your data in a commonly used file format if we process your data automatically and if:

  • You have given your consent for the processing of this data; or
  • You have provided data in connection with the conclusion or execution of a contract.

We may restrict or deny access to data or data release if it conflicts with our legal obligations, legitimate own or public interests, or the interests of a third party.

Your request will be processed within the statutory processing period of 30 days. However, we may extend this period due to high request volumes, legal or technical reasons, or because we need more detailed information from you. You will be notified in good time, at least in text form, of the extension.

b. Deletion and Correction

You have the right to request the deletion or correction of your data at any time. We may refuse the request if legal provisions require us to retain the data for longer or unchanged, or if there is a justified reason for doing so.

Please note that exercising your rights may conflict with contractual agreements and could have corresponding effects on contract execution (e.g., early termination of the contract or cost consequences).

c. Legal Recourse

If you are affected by the processing of personal data, you have the right to enforce your rights through the courts or to file a complaint with the competent supervisory authority. The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch.

3.8 Changes to the Privacy Policy

We may change this Privacy Policy at any time. Changes will be published on www.balz-holz.ch, and you will not be separately notified.

4. Specific Data Processing Activities

4.1 Providing the Website and Creating Log Files

What Information Do We Receive and How Do We Use It?

When you visit www.balz-holz.ch, certain data is automatically stored on our servers or the servers of services and products we use and/or have installed, for purposes of system administration, statistics, backup, or tracking. This data includes:

  • The name of your internet service provider;
  • Your IP address (potentially);
  • The version of your browser software;
  • The operating system of the computer used to access the URL;
  • The date and time of access;
  • The website from which you accessed the URL;
  • The search terms you used to find the URL.

Why Are We Allowed to Process This Data?

This data cannot be attributed to a specific person, and it is not combined with other data sources. The storage of log files is necessary to guarantee the functionality of the website and to ensure the security of our IT systems. This is our legitimate interest.

How Can You Prevent Data Collection?

Data is only stored for as long as necessary to achieve the purpose of its collection. Accordingly, the data is deleted after each session. The storage of log files is essential for the operation of the website, so you have no right to object to it.

4.2 Adobe Fonts

Adobe Fonts is a service provided by Adobe Systems Incorporated, 345 Park Avenue, San Jose, CA 95110-2704, USA. Adobe Fonts is an online service that allows users to embed high-quality fonts on their websites.

We use Adobe Fonts to integrate specific fonts into our website. This ensures consistent and appealing design, contributing to improved user experience.

To provide the fonts, Adobe Fonts may use cookies or other tracking technologies to collect information such as the visitor’s IP address, browser type, and version, as well as other information about the website visit.

4.3 Font Awesome

Font Awesome is operated by Fonticons, Inc., located at 6 Porter Road, Apartment 3R, Cambridge, MA 02140, USA. Font Awesome is a collection of scalable vector icons that allows website developers to integrate various icons and social logos into their websites.

We use Font Awesome to incorporate visual icons on our website. This can include icons for user interfaces, social media links, or other graphical elements that enhance the design and user experience of our website.

Font Awesome may load web fonts from the servers of Fonticons, Inc. when a user visits our website. In doing so, the user’s IP address is sent to Fonticons, Inc. This is necessary for the user’s web browser to display the Font Awesome icons correctly.

Fonticons, Inc. only stores users’ IP addresses temporarily and solely for the purpose of providing the Font Awesome icons. No further storage or analysis takes place.

4.4 YouTube

Our website integrates videos from YouTube, a platform of Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; “Google”). When displaying the videos or clicking on the play button, data, including your IP address and information about the browser you are using, is transmitted to and stored on Google’s servers. This data is used to provide the video, monitor performance, and improve the user experience.

If you are logged into your YouTube account, you allow YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

4.5 WordPress

Our website is based on the WordPress platform, a content management system developed by Automattic Inc., 60 29th Street #343, San Francisco, CA 94110, USA. WordPress allows us to create, manage, and publish content.

When using our website, which is based on WordPress, various data, including your IP address, date and time of access, as well as information about the browser you are using, may be collected and stored. This data is primarily used for administrative purposes and to ensure the smooth operation of the website.

Some WordPress features, such as comments or contact forms, may collect additional personal data if you use them.

BrainBox Generators

BrainBox Generators is a service provided by BrainBox Solutions GmbH to detect all privacy-relevant services on a website and assist in the creation of the privacy policy. No personal data is collected or processed in this process.